Shop with confidence.
Easy exchanges & returns.
We think you'll love everything you purchase from Pink Desert but we understand sometimes things just don't work out! For that reason we have an easy exchange and return policy to make your shopping experience with us a good one!
Clothing & swimwear may be returned within 30 days of the order date for exchange, store credit, or refund. The 30 day policy is firm. Items must be received 30 days from the order date. No exceptions will be made.
Tags must be attached and sanitary liner (for swimwear) still in place. Items must be unwashed, unworn, and free of any stains or odors. All clearance items are final sale. Shipping and handling charges are non-refundable.
If items do not meet conditions described above or are received after the 30 day period, items will be returned to sender and no issue will be refunded.
In the unusual event you receive an incorrect shipment or defective item please contact us within 7 days of receiving the item for refund or exchange. Defects must be reported before items are worn or washed.
To exchange or return by mail:
1) Print & complete the exchange form below.
2) Please specify if you would like store credit, exchange, or a refund.
3) Mail your item(s) along with the exchange form to the address listed on the form. Customer is responsible to pay return shipping on any unwanted items. We encourage getting tracking as Pink Desert is not responsible for lost packages in the mail.
4) You will receive an email when your exchange is processed. Please allow 2-3 business days for your return to be processed.
Click HERE for exchange/return form.
If you have any questions, please email firstname.lastname@example.org or call 702-515-4047.
Return mailing address:
Pink Desert LLC
7485 West Azure Suite #223
Las Vegas, NV 89130